Frequently Asked Questions
I have logged in before but I have lost my login details?
Please go to the contact page and complete a request with as much information as possible and we will get back to you usually within 10 days.
I know my login user name but I have forgotton my password.
The contact details of the charity I represent have changed. How can I update the e-mail and phone numbers?
Login with the unique login for your charity and amend your details on the Charity Login page. Once completed, click the “Update” Button on the page.
Contact the Foundation FAQ’s
I need to contact the Foundation?
If you are making a general enquiry, please click on the “Contact Us” button below
Application Process FAQ’s
I have not received an acknowledgement for my application.
When you press the Submit button on the application, you should receive a confirmation e-mail to the e-mail address on your profile. Do check that it has not been deleted or that is has been marked as spam.
If you are still uncertain, please click on the “Contact Us” button below to enquire about the status of your application.
What details are required for the application?
When will I be notified if my application has been successful?
All successful applicants will be notified within one month of the meeting date.
Unsuccessful applicants will not be contacted to minimise administration costs.
Is there a time limit to when a charity can re-apply for funding?
A charity can only submit a further grant application a full 12 months after the date of their last application. This applies in all instances, even if the further application is for a different project.
Would you like us to send an update on our project?
The Trustees appreciate receiving progress reports in relation to grants made to charities.
Progress reports should briefly describe the manner in which the grant has been utilised and benefits gained.
The report can be sent by mail or email.
What time does the application cycle open?
9am UK Time on the day shown on the Application Cycle Page